What is Conflict Communication
Simply Stated – Openly, honestly, respectfully and confidently engaging with the other party through listening to, expressing, understanding and finding creative, dignified and honorable ways to build bridges, deepen relationships and encourage growth from within and without.
Let’s understand more about conflict itself before we can consider the effectiveness of Conflict Communication. Conflict occurs when there is a disagreement or a difference in opinion, perspective or position on a subject, it could be between individuals, companies, communities or even countries. These differences are multi-faceted and layered with difficult and often overwhelming emotions such as fear, anger, hurt, guilt, anxiety and despair just to name a few. Emotions that most are never really taught to manage and channel appropriately. Conflict does not necessarily result in or involve an argument or a fight.